Refund Policy

This Refund Policy explains the conditions under which refunds may be issued for services provided by SEABLUE TRAVEL LTD (“Company”, “we”, “us”).

By placing a booking request or using any service offered through this website, you acknowledge and accept the terms outlined in this Refund Policy.

1. Company Information

Company Name: SEABLUE TRAVEL LTD
Company Number: 16615118
Registered Address:
71–75 Shelton Street,
Covent Garden,
London, WC2H 9JQ,
United Kingdom

UK Telephone: +44 7411 201057

2. General Refund Principles

All services provided by the Company are planned and reserved in advance based on client specific details.

Refund eligibility depends on the timing of cancellation, the nature of the service, and operational commitments already made at the time of cancellation.

Refunds are not automatic and are assessed in accordance with the conditions below.

3. Cancellations by the Client

Refunds may be considered if a cancellation request is received within the applicable notice period communicated at the time of booking.

The following factors may affect refund eligibility:

  • Time remaining before the scheduled service

  • Route type and distance

  • Resources already allocated to the booking

Administrative or operational costs may be deducted where applicable.

4. Late Cancellations and No Shows

Cancellations made close to the scheduled service time or failure to appear at the agreed pickup point may result in no refund.

In such cases, the service is considered reserved and operationally committed.

5. Changes Instead of Refunds

Where possible, the Company may offer rescheduling or route adjustments instead of a refund.

This option depends on availability and operational conditions and is not guaranteed.

6. Cancellations by the Company

If a service is cancelled by the Company due to operational reasons, a refund may be issued for the affected service portion.

In such cases, refunds are limited to the amount paid for the cancelled service and do not include indirect or consequential costs.

7. Non-Refundable Circumstances

Refunds are not issued for delays or disruptions caused by factors beyond the Company’s control, including but not limited to:

  • Traffic conditions

  • Weather events

  • Flight delays or cancellations

  • Road closures or regulatory restrictions

8. Refund Processing

Approved refunds are processed using the original payment method where possible.

Processing times may vary depending on the payment provider and banking systems.

9. Currency and Fees

Refunds are issued in the original transaction currency.

Any transaction fees charged by payment providers or banks may be deducted from the refunded amount where applicable.

10. Governing Law

This Refund Policy is governed by the laws of England and Wales, without prejudice to mandatory consumer protection regulations applicable in the service location.

11. Contact

For refund related questions, clients may contact the Company using the details provided above.